Privacy Policy

Last updated: May 2026

At GrievanceWall, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal data when you use our platform.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you:

Personal Data: Email address, first name and last name, phone number, etc.
Usage Data: Information on how the Service is accessed and used.
Content: Complaints, reviews, images, and other materials you upload.

2. How We Use Your Data

We use the collected data for various purposes:

To provide and maintain our Service.
To notify you about changes to our Service.
To allow you to participate in interactive features of our Service.
To provide customer support.
To gather analysis or valuable information so that we can improve our Service.

3. Data Protection and Anonymity

If you choose to file a complaint "anonymously," your display name and profile picture will be hidden from the public view. However, the organization you are complaining about may still be provided with your details in order to resolve your grievance effectively. We implement strong security measures to protect against unauthorized access to or alteration of your personal information.

4. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@GrievanceWall.test.